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Collabtive VS ManageEngine SupportCenter Plus

Compare Collabtive VS ManageEngine SupportCenter Plus and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Collabtive logo Collabtive

Collabtive is a web-based project management software.

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Collabtive Landing page
    Landing page //
    2019-03-17
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Collabtive

Website
collabtive.o-dyn.de
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Collabtive features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Collabtive videos

+ Add

Collabtive Project Management Software Walkthrough

More videos:

  • Review - Collabtive Quick Overview
  • Review - Tugas Review Project Management Software (Collabtive)

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Collabtive and ManageEngine SupportCenter Plus)

Collabtive

ManageEngine SupportCenter Plus

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Collabtive and ManageEngine SupportCenter Plus, you can also consider the following products

Teamwork - The Project Management App for Professionals. The most powerful and simple way to collaborate with your team.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

greenbox - Greenbox is a powerful, secure, and easy to use application-based document collaboration solution that converts your organization into a green & paperless workplace. It helps to Store, Track, Share and Manage the documents.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

ITM Platform - Cloud-based Project Management Solutions

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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