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Cognigy.AI VS IBM Watson Assistant

Compare Cognigy.AI VS IBM Watson Assistant and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.

IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07
  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04

Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

IBM Watson Assistant videos

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Category Popularity

0-100% (relative to Cognigy.AI and IBM Watson Assistant)

Cognigy.AI

IBM Watson Assistant

Customer Support
33 33%
Customer Support
67% 67
CRM
0 0%
CRM
100% 100
Tool
100 100%
Tool
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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What are some alternatives?

When comparing Cognigy.AI and IBM Watson Assistant, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Zendesk Answer Bot - Chatbots

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

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