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CloudSponge VS UseResponse

Compare CloudSponge VS UseResponse and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CloudSponge logo CloudSponge

Companies from every industry use CloudSponge’s Contact Picker to get access to their users’ address books.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • CloudSponge Landing page
    Landing page //
    2023-09-14

CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually.

CloudSponge has been around since 2009 perfecting a product that will help companies get the most out of their existing word-of-mouth sharing feature.

We’ve come a long way from the copy and paste game. We know that once a customer has to leave a site to gather that information, they could leave forever. With the Contact Picker, users have straight access to their entire address books. Sharing contacts becomes a simple click. With straight access to their address books, users are going to share more. That means more site visitors, more referrals, more sales, better open rates, and lower customer acquisition costs.

  • UseResponse Landing page
    Landing page //
    2023-10-10

CloudSponge

Website
cloudsponge.com
Pricing URL
Official CloudSponge Pricing
$ Details
paid Free Trial $50.0 / Monthly (Basic unlimited plan starts at $50 with a 14-day trial.)
Platforms
Browser Mac OSX Linux REST API JavaScript Wordpress Java Magento Shopify Python .Net Ruby Gather Conjured Referrals We Love Customers
Release Date
2010 January
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudSponge features and specs

  • Unlimited address books: Yes
  • Universal Contact Picker: Yes
  • Custom Stylesheet and Fonts: Yes
  • Custom Languages and Labels: Yes
  • Your Brand White-Labeled: Yes
  • RESTful Contacts API: Yes

UseResponse features and specs

No features have been listed yet.

CloudSponge videos

+ Add

What is CloudSponge?

More videos:

  • Demo - CloudSponge Explainer

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to CloudSponge and UseResponse)

CloudSponge

UseResponse

Sales
100 100%
Sales
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Referral Software
100 100%
Referral Software
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using CloudSponge and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudSponge and UseResponse

CloudSponge Reviews

We have no reviews of CloudSponge yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing CloudSponge and UseResponse, you can also consider the following products

PersistIQ - It takes multiple touch points before a lead engages. PersistIQ automates the tedious parts while preserving the key human elements of sales

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ReachEdge - ReachLocal offers comprehensive digital marketing services to help businesses reach their customers. Start enhancing your local online marketing today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dux Soup - Dux-Soup is a lead generation tool for LinkedIn.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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