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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Screencast-O-Matic - Free version Records up to 15 minutes, premium is $15/year.
Desk360 - Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Droplr - Droplr is a tiny application that aims at helping people share things easier.
Tapes for Mac - Share screencasts fast.
ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.