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CloudBerry Backup VS HelpScout

Compare CloudBerry Backup VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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CloudBerry Backup logo CloudBerry Backup

Small business backup software for Amazon S3, Microsoft Azure, Google Cloud and more. Free download!

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • CloudBerry Backup Landing page
    Landing page //
    2023-09-12
  • HelpScout Landing page
    Landing page //
    2023-07-14

CloudBerry Backup videos

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Review CloudBerry Backup

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to CloudBerry Backup and HelpScout)

CloudBerry Backup

HelpScout

Cloud Storage
100 100%
Cloud Storage
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudBerry Backup and HelpScout

CloudBerry Backup Reviews

11 Best Linux Backup Solutions
CloudBerry Backup is a cross-platform cloud backup solution. It backups data to public cloud services such as Amazon S3, Backblaze, Oracle Cloud, etc. or saves backups locally. With the graphical interface, it’s very easy to install and setup Cloudberry for new Linux users. We’ve covered a tutorial on how to setup and use CloudBerry on Linux distributions.
Source: www.linuxandubuntu.com
25 Outstanding Backup Utilities for Linux Systems in 2020
With this tool you can backup files and folders to the cloud storage of your choice: it supports more than 20 wide-known cloud storage services. CloudBerry Backup works with Ubuntu, Debian, Suse, Red Hat, and other Linux distributions and is also compatible with Windows and Mac OSs.
Source: www.tecmint.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudBerry Backup mentions (0)

We have not tracked any mentions of CloudBerry Backup yet. Tracking of CloudBerry Backup recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: about 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing CloudBerry Backup and HelpScout, you can also consider the following products

Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Code42 - Code42 is a SaaS solution for enterprises that secures all user data on one secure platform, leaving you and your business secure in the knowledge that both your employee's and customer's data is protected. Read more about Code42.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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