Software Alternatives & Reviews
Register | Login

HelpScout VS Code42

Compare HelpScout VS Code42 and see what are their differences

Safetica
We believe data protection should make running your business easier, not harder. Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Code42 logo Code42

Code42 is a SaaS solution for enterprises that secures all user data on one secure platform, leaving you and your business secure in the knowledge that both your employee's and customer's data is protected. Read more about Code42.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Code42 Landing page
    Landing page //
    2023-09-12

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Code42 videos

+ Add

Introducing Code42 Next-Gen Data Loss Protection

More videos:

  • Review - MACOM Protects IP from Insider Threats with Code42 and Splunk
  • Review - You asked. We answered with Code42 CrashPlan 5.0

Category Popularity

0-100% (relative to HelpScout and Code42)

HelpScout

Code42

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

Share your experience with using HelpScout and Code42. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Code42

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Code42 Reviews

Best Nessus Alternatives (Free and Paid) for 2021
Code42’s Threat and Vulnerability Management software monitors for vulnerabilities on an on-going basis. It also conducts monthly internal as well as external vulnerability scans using industry-recognized top-notch vulnerability scanning tools. Identified vulnerabilities are evaluated, documented, and remediated to avoid any potential risk of the data breach.
Source: www.softwaretestingmaterial.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Code42. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Code42 mentions (1)

  • Looking for the best cloud backup for all my files
    It's not a big surprise, given that Code42 (the parent company) pretends they have nothing to do with Crashplan. They've done a massive pivot to some kind of security company, with ZERO references to the OG product of Crashplan on code42.com, which (I'm guessing) is the bulk of their revenue. If you do a site search on google, you'll find some old links, but they just push you over to crashplan.com. Source: almost 2 years ago

What are some alternatives?

When comparing HelpScout and Code42, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Symantec Data Loss Prevention - Fully protect your data with the comprehensive detection technologies and unified policies of Symantec's industry leading Data Loss Prevention (DLP).

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft BitLocker - BitLocker is a full disk encryption feature included with Windows Vista and later.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Paubox - Paubox provides HIPAA compliant email encryption without the hassle of extra steps.

Loading...