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Cloud Telephony VS Genesys Engage

Compare Cloud Telephony VS Genesys Engage and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cloud Telephony logo Cloud Telephony

Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Cloud Telephony Landing page
    Landing page //
    2021-07-28
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Cloud Telephony videos

+ Add

The New Google Voice: Smart Cloud Telephony for G Suite (Cloud Next '19)

More videos:

  • Review - Cloud Telephony: How Cloud Telephony works in real?

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Cloud Telephony and Genesys Engage)

Cloud Telephony

Genesys Engage

Communication
22 22%
Communication
78% 78
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
26 26%
Enterprise Communication
74% 74

User comments

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What are some alternatives?

When comparing Cloud Telephony and Genesys Engage, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Wazo.io - The UCaaS Platform Built for MSPs​

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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