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Cloud Telephony VS Genesys Cloud

Compare Cloud Telephony VS Genesys Cloud and see what are their differences

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AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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Cloud Telephony logo Cloud Telephony

Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Cloud Telephony Landing page
    Landing page //
    2021-07-28
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Cloud Telephony videos

+ Add

The New Google Voice: Smart Cloud Telephony for G Suite (Cloud Next '19)

More videos:

  • Review - Cloud Telephony: How Cloud Telephony works in real?

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Cloud Telephony and Genesys Cloud)

Cloud Telephony

Genesys Cloud

Communication
12 12%
Communication
88% 88
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
17 17%
Enterprise Communication
83% 83

User comments

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What are some alternatives?

When comparing Cloud Telephony and Genesys Cloud, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Wazo.io - The UCaaS Platform Built for MSPs​

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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