Software Alternatives, Accelerators & Startups

Clickiny VS UserGuiding

Compare Clickiny VS UserGuiding and see what are their differences

Clickiny logo Clickiny

Clickiny is a powerful tool to that helps businesses connect to customers through WhatsApp chat

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Clickiny Landing Page
    Landing Page //
    2024-05-10
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

Clickiny features and specs

No features have been listed yet.

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Clickiny videos

No Clickiny videos yet. You could help us improve this page by suggesting one.

Add video

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Clickiny and UserGuiding)
Customer Support
100 100%
0% 0
User Onboarding And Engagement
WhatsApp
100 100%
0% 0
User Engagement
0 0%
100% 100

Questions and Answers

As answered by people managing Clickiny and UserGuiding.

What makes your product unique?

Clickiny's answer

Clickiny stands out with its customizable WhatsApp chat widget that supports multiple agents and flexible availability schedules. Its powerful editor allows businesses to seamlessly tailor the widget to their brand and customer needs.

Why should a person choose your product over its competitors?

Clickiny's answer

A person should choose Clickiny over its competitors due to its highly customizable WhatsApp chat widget, which supports multiple agents and personalized availability schedules, ensuring seamless and efficient customer service. Additionally, its intuitive editor makes it easy to align the widget with a brand's unique style, offering a user-friendly experience tailored to business needs.

How would you describe your primary audience?

Clickiny's answer

The primary audience for Clickiny consists of businesses and organizations seeking to enhance customer engagement through seamless communication on their websites. They are particularly focused on leveraging WhatsApp as a channel for customer support, marketing, or sales and value a customizable, multi-agent chat widget that can accommodate their brand identity and operational requirements.

What's the story behind your product?

Clickiny's answer

Clickiny was created to address the growing need for seamless customer communication in an increasingly digital marketplace. As businesses increasingly recognized the importance of WhatsApp for customer engagement, Clickiny was developed to provide a user-friendly solution that integrated WhatsApp directly into their websites. The team focused on creating a highly customizable chat widget that could handle multiple agents and varying availability schedules, making it an ideal tool for organizations looking to enhance their brand’s customer experience with personalized and efficient communication.

Which are the primary technologies used for building your product?

Clickiny's answer

Clickiny employs a backend built using Node.js to ensure efficient handling of chat interactions, multi-agent management, and availability scheduling. For data storage and management, it relies on PostgreSQL, providing a reliable and scalable database solution that ensures consistent performance and secure handling of customer and agent data.

Who are some of the biggest customers of your product?

Clickiny's answer

Apex Workspace Consultancy

User comments

Share your experience with using Clickiny and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clickiny and UserGuiding

Clickiny Reviews

We have no reviews of Clickiny yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Clickiny mentions (0)

We have not tracked any mentions of Clickiny yet. Tracking of Clickiny recommendations started around May 2024.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing Clickiny and UserGuiding, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

AiSensy - Whatsapp Chatbot, CRM & Marketing

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Interakt.shop - Grow your business using Whatsapp API @ Interakt. All-in-one toolset for businesses to leverage WhatsApp for business growth & marketing.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.