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ClickDesk VS Mattermost

Compare ClickDesk VS Mattermost and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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  4. » Alternatives

ClickDesk logo ClickDesk

Leading live chat and help desk software. Customize your chat widget, interact with web visitors in real time, answer customer tickets and boost conversions

Mattermost logo Mattermost

Mattermost is an open source alternative to Slack.
  • ClickDesk Landing page
    Landing page //
    2018-09-30
  • Mattermost Landing page
    Landing page //
    2023-10-21

ClickDesk videos

+ Add

clickdesk livechat review

More videos:

  • Review - ClickDesk Screen Sharing Review
  • Tutorial - ClickDesk live chat setup tutorial - Dashboard

Mattermost videos

+ Add

Mattermost - An Open Source, Self Hosted, Slack Chat Alternative

More videos:

  • Review - Demo of Mattermost Basics | Features end users love
  • Review - Getting Started with Mattermost

Category Popularity

0-100% (relative to ClickDesk and Mattermost)

ClickDesk

Mattermost

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using ClickDesk and Mattermost. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickDesk and Mattermost

ClickDesk Reviews

A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com

Mattermost Reviews

10 Best Telegram Alternatives in 2024
Mattermost is the most widely used Social platforms for any companies specially IT sectors, and it serves as one of the top Telegram alternatives. Provides easy-to-setup interface with fast performance. This app is designed for file sharing, searching options and also to allow user internal chat facility. Mattermost is the alternative for telegram and microsoft teams apps.
Source: www.geeksforgeeks.org
Top 5 Voice Messaging Apps To Keep Teams Connected
Some business conversations are private and cannot be discussed on third-party servers. If you are looking for a secure app to use for your conversations, consider using Mattermost. The app is open-source where you will need to have it downloaded and installed on the servers of your company. This is one of the video messaging apps that are self-hosted. With this app, you can...
Source: www.hometownstation.com
Why we switched to Mattermost
Just dialing that down a notch – both our Mattermost clients (usually browsers) and Mattermost servers are now invisible to the Internet and invisible to any network. If a user session is properly identified (dive deeper here if strong identification (no, IP addresses don’t count!) is important to you), authenticated and authorized then it can open a Zero trust application...
Source: netfoundry.io
14 of the Best Slack Alternatives for 2022
Mattermost offers freemium pricing plans for small teams that feature unlimited message history and integrations. Additionally, Mattermost supports more than a dozen languages, making a great fit for global teams.
Source: blog.hubspot.com
18 Best Discord Alternatives 2020 | Expert Reviews
However, to set up Mattermost, you must have technical knowledge. Since it is running on your servers, you will have to maintain the instance. Also, you will need to upgrade Mattermost when new releases are out.
Source: solutionsuggest.com

Social recommendations and mentions

Based on our record, Mattermost seems to be more popular. It has been mentiond 61 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickDesk mentions (0)

We have not tracked any mentions of ClickDesk yet. Tracking of ClickDesk recommendations started around Mar 2021.

Mattermost mentions (61)

  • Slack AI Training with Customer Data
    This feel like a corporate greed play, on what should be a relatively simple chat application. Slack has quickly become just another enterprise solution in search of shareholder value at expensive of data privacy. Regulation of these companies should be more apparent to people, but sadly, is not. I would recommend https://mattermost.com as an alternative. - Source: Hacker News / 5 days ago
  • Slack AI Training with Customer Data
    Personally, I rather liked self-hosted versions of these: Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Out of those, Mattermost was the easiest to setup (just need PostgreSQL and a web server, in addition to the main container), however not being able to easily permanently delete instead of just archiving workspaces was awkward. Nextcloud... - Source: Hacker News / 5 days ago
  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / about 2 months ago
  • Ask HN: Who is hiring? (March 2024)
    Mattermost, Inc. | Senior React Native Engineer | REMOTE (US Only) | Full-Time At Mattermost we build an open core, chat and collaboration platform focused on making users with mission critical work more productive while also allowing our customers to self-deploy and have full control over their own data. We’re looking for a Senior React Native Engineer who has the depth to significantly move the performance... - Source: Hacker News / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Mattermost — Secure collaboration for technical teams. Free plan with unlimited channels, playbooks, boards, users, 10GB storage, and more. - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing ClickDesk and Mattermost, you can also consider the following products

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Slack - A messaging app for teams who see through the Earth!

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

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