Software Alternatives & Reviews

Click2Coach VS NICE inContact

Compare Click2Coach VS NICE inContact and see what are their differences


Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Get the DMG Consulting report reprint on cloud contact centers.
Click2Coach Landing Page
Click2Coach Landing Page
NICE inContact Landing Page
NICE inContact Landing Page

Click2Coach details

Categories
Communication CRM HR
Website envisioninc.com  

NICE inContact details

Categories
Communication Phone System Enterprise Communication
Website niceincontact.com  

Click2Coach videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • - NICE inContact CXone for IT Leaders

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and NICE inContact

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.

NICE inContact Reviews

Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Click2Coach and NICE inContact, you can also consider the following products

myhrtoolkit - Powerful online HR software for SMEs: transform your HR system and staff management processes with myhrtoolkit.

Talkdesk - Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Samespace - Communication platform for sales & helpdesk teams

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

User reviews

Share your experience with using Click2Coach and NICE inContact. For example, how are they different and which one is better?

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