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Click2Coach VS Genesys Cloud

Compare Click2Coach VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Click2Coach Landing page
    Landing page //
    2023-09-19
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Click2Coach videos

+ Add

Ron Strandin, Click2Coach Cloud

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Click2Coach and Genesys Cloud)

Click2Coach

Genesys Cloud

VoIP
100 100%
VoIP
0% 0
Communication
5 5%
Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100
HR Tools
100 100%
HR Tools
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and Genesys Cloud

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Click2Coach and Genesys Cloud, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CloudCall - Communication software for your CRM

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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