Software Alternatives & Reviews

Click2Coach VS Genesys PureConnect

Compare Click2Coach VS Genesys PureConnect and see what are their differences

Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Click2Coach Landing page
    Landing page //
    2023-09-19
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Click2Coach videos

Ron Strandin, Click2Coach Cloud

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Click2Coach and Genesys PureConnect)
VoIP
100 100%
0% 0
Communication
6 6%
94% 94
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0

User comments

Share your experience with using Click2Coach and Genesys PureConnect. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and Genesys PureConnect

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
Be the first one to post

What are some alternatives?

When comparing Click2Coach and Genesys PureConnect, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CloudCall - Communication software for your CRM

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.