Keep your customers involved in your product development.
ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.
💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.
⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.
🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.
📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.
TLDR: Close the feedback-loop between your product and your customers.
LiveSession is a session recording app to improve your website.
Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.
I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).
Based on our record, ClearFlask should be more popular than LiveSession. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
- UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago
Livesession.io — 1,000 sessions/month free for 1 website. - Source: dev.to / almost 3 years ago
Upvoty - User feedback in 1 simple overview 🔥
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.