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CitizenLab VS UseResponse

Compare CitizenLab VS UseResponse and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CitizenLab logo CitizenLab

CitizenLab is a civic engagement software which helps cities make better informed decisions.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • CitizenLab Landing page
    Landing page //
    2023-09-29
  • UseResponse Landing page
    Landing page //
    2023-10-10

CitizenLab videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to CitizenLab and UseResponse)

CitizenLab

UseResponse

Idea Management
100 100%
Idea Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CitizenLab and UseResponse

CitizenLab Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing CitizenLab and UseResponse, you can also consider the following products

Innovation Cloud - Innovation Cloud is a modular online end-to-end innovation management platform that enables you to innovate and create value in a flexible, engaging and rewarding way.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Shoaly - Giving power to your opinion as you help build democracy for the digital era.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AVAAZ.ORG - Check out this amazing movement to create a better world -- www.avaaz.org ...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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