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Cisco Contact Center VS MessageBird

Compare Cisco Contact Center VS MessageBird and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • MessageBird Landing page
    Landing page //
    2023-06-29

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

MessageBird videos

+ Add

CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Category Popularity

0-100% (relative to Cisco Contact Center and MessageBird)

Cisco Contact Center

MessageBird

Customer Support
100 100%
Customer Support
0% 0
Communication
2 2%
Communication
98% 98
Help Desk
100 100%
Help Desk
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

Share your experience with using Cisco Contact Center and MessageBird. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Contact Center and MessageBird

Cisco Contact Center Reviews

We have no reviews of Cisco Contact Center yet.
Be the first one to post

MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.
Source: www.techolac.com

Social recommendations and mentions

Based on our record, MessageBird seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Contact Center mentions (0)

We have not tracked any mentions of Cisco Contact Center yet. Tracking of Cisco Contact Center recommendations started around Mar 2021.

MessageBird mentions (1)

  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago

What are some alternatives?

When comparing Cisco Contact Center and MessageBird, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Twilio - Brings voice and messaging to your web and mobile applications.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Plivo - Plivo simplifies your customer engagement.

Brand Embassy - Brand Embassy is social customer service software.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

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