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Cisco Contact Center VS Helpshift

Compare Cisco Contact Center VS Helpshift and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
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  4. » Alternatives

Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Helpshift Landing page
    Landing page //
    2023-10-16

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Category Popularity

0-100% (relative to Cisco Contact Center and Helpshift)

Cisco Contact Center

Helpshift

Customer Support
18 18%
Customer Support
82% 82
Help Desk
20 20%
Help Desk
80% 80
Customer Service
27 27%
Customer Service
73% 73
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Cisco Contact Center and Helpshift, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brand Embassy - Brand Embassy is social customer service software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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