Software Alternatives & Reviews

Custify VS Totango

Compare Custify VS Totango and see what are their differences

Custify logo Custify

Customer Success Software designed for B2B SaaS businesses.

Totango logo Totango

Totango is a Customer Success Software Platform
  • Custify Landing page
    Landing page //
    2023-09-09

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

  • Totango Landing page
    Landing page //
    2023-10-11

Custify features and specs

  • Customer 360: Yes
  • Customer Health: Yes
  • Growth: Yes
  • Automation: Yes
  • Task & Alerts: Yes
  • Dashboards & Reports: Yes
  • Surveys: Yes

Totango features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Custify and Totango)
Customer Success
21 21%
79% 79
Help Desk
8 8%
92% 92
Customer Experience Management
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Custify and Totango, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churn Solution - Churn solution that turns your customers right around.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support