Software Alternatives & Reviews

Custify VS Gainsight

Compare Custify VS Gainsight and see what are their differences

Custify logo Custify

Customer Success Software designed for B2B SaaS businesses.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Custify Landing page
    Landing page //
    2023-09-09

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

  • Gainsight Landing page
    Landing page //
    2023-05-13

Custify features and specs

  • Customer 360: Yes
  • Customer Health: Yes
  • Growth: Yes
  • Automation: Yes
  • Task & Alerts: Yes
  • Dashboards & Reports: Yes
  • Surveys: Yes

Gainsight features and specs

No features have been listed yet.

Custify videos

No Custify videos yet. You could help us improve this page by suggesting one.

+ Add video

Gainsight videos

Gainsight Product Overview

Category Popularity

0-100% (relative to Custify and Gainsight)
Customer Success
21 21%
79% 79
Customer Experience Management
Help Desk
12 12%
88% 88
Analytics
100 100%
0% 0

User comments

Share your experience with using Custify and Gainsight. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Custify and Gainsight

Custify Reviews

We have no reviews of Custify yet.
Be the first one to post

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Custify and Gainsight, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

Churn Solution - Churn solution that turns your customers right around.

Planhat - Customer success has changed. Meet the modern Customer Platform!

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.