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ChatWoot VS KISSmetrics

Compare ChatWoot VS KISSmetrics and see what are their differences

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ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

KISSmetrics logo KISSmetrics

Giving you the knowledge you need to make better decisions. Kissmetrics is a revolutionary person-based analytics platform for your whole team. Get product, sales, marketing, customer support working together to improve the metrics that matter.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • KISSmetrics Landing page
    Landing page //
    2023-10-10

  www.kissmetrics.comSoftware by KissMetrics

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

KISSmetrics

Website
kissmetrics.com
Pricing URL
Official KISSmetrics Pricing
$ Details
-
Platforms
-
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

KISSmetrics features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

KISSmetrics videos

+ Add

Kissmetrics Demo

More videos:

  • Review - What is Kissmetrics?

Category Popularity

0-100% (relative to ChatWoot and KISSmetrics)

ChatWoot

KISSmetrics

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Live Chat
100 100%
Live Chat
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using ChatWoot and KISSmetrics. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and KISSmetrics

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

KISSmetrics Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
One of the strengths of Kissmetrics lies in its powerful segmentation capabilities. By tracking individuals rather than just aggregates, Kissmetrics allows you to segment your audience based on specific criteria. Whether it’s demographics, behavior patterns, or engagement levels, you can effortlessly create custom segments and gain valuable insights into different customer...
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
One of the strengths of Kissmetrics lies in its powerful segmentation capabilities. By tracking individuals rather than just aggregates, Kissmetrics allows you to segment your audience based on specific criteria. Whether it’s demographics, behavior patterns, or engagement levels, you can effortlessly create custom segments and gain valuable insights into different customer...
Source: rishikap372.medium.com
10 Best Google Analytics Alternatives (Free & Paid)
Kissmetrics offers features such as ‘Funnels’ and ‘Path Report,’ so it can be an option for you if you want to increase the number of customers on your website and services.
Source: www.socialpros.co
Best Customer Analytics Tools and Software in 2021
Next up is Kissmterics, a customer behavior analytics tool by Neil Patel. An easy to use the platform, Kissmetrics is designed with marketing and sales teams in mind. Following the theme of your website visitors are actual people and not mere sessions, Kissmetrics provides in-depth analysis of customer journey by tying data to a real person.
Source: blog.bit.ai
Top 5 Best Mixpanel Alternatives That Are Equally Good!
With powerful customer segmentation and precision targeting, Kissmetrics never lets a visitor slip by your sales funnel. You can trigger behavior and attribute-based automated emails to keep customers engaged. You can also measure the email campaign impact to see what strategies drive sales.
Source: blog.elink.io

Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

KISSmetrics mentions (0)

We have not tracked any mentions of KISSmetrics yet. Tracking of KISSmetrics recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and KISSmetrics, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matomo - Matomo is an open-source web analytics platform

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