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ChatWoot VS Helpwise

Compare ChatWoot VS Helpwise and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Helpwise logo Helpwise

Shared inbox for your team email addresses
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Helpwise Landing page
    Landing page //
    2023-07-27

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

Helpwise

Website
helpwise.io
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Helpwise features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Helpwise videos

+ Add

Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support

More videos:

  • Review - REVIEW: Masdio Zenbox White Noise Machine, Bluetooth Speaker, Qi Wireless Charger
  • Review - Zenescope Halloween ZenBox Revealed
  • Review - Helpwise is the shared inbox solution that transforms email communication into team collaboration
  • Review - [Demo] What is Helpwise Shared Inbox?
  • Review - ZenBox Review - Samsung 860 Evo

Category Popularity

0-100% (relative to ChatWoot and Helpwise)

ChatWoot

Helpwise

Customer Support
83 83%
Customer Support
17% 17
Help Desk
75 75%
Help Desk
25% 25
Live Chat
100 100%
Live Chat
0% 0
Email
0 0%
Email
100% 100

User comments

Share your experience with using ChatWoot and Helpwise. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Helpwise

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Helpwise mentions (0)

We have not tracked any mentions of Helpwise yet. Tracking of Helpwise recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and Helpwise, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Front - The platform for exceptional customer service at scale.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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