Chatlio VS Asklayer
Compare Chatlio VS Asklayer and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Chatlio
Intercom
LiveChat
Crisp Chat
Chaport Live Chat
Chatra
Talkus
tawk.to
Asklayer
Ask User
Doorbell.io
Survey Monkey
buddybuild
Google Forms
Qualtrics
SurveySparrow
Chatlio AsklayerAsklayer's answer:
Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.
So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.
The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.
Asklayer's answer:
It's flexible and does most things well. Support is amazing, they even added a feature for me!
Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.
Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 2 years ago
Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 2 years ago
Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Ask User - User surveys without stress
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.
Crisp Chat - Multi-channel customer support software
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.