Software Alternatives & Reviews

Chative.io VS BoldDesk

Compare Chative.io VS BoldDesk and see what are their differences

Chative.io logo Chative.io

Engage Customers Online With Live Chat & Chatbots

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Chative.io Landing page
    Landing page //
    2023-07-06

Chative is a live chat platform that allows businesses to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

Chative aims to make communication between businesses & customers must be joyful and productive thanks to automation. You don't have to pay thousands for the same tools that the big companies are using but are still able to create big impacts.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Chative.io

$ Details
freemium $8.0 / Monthly (PRO)
Platforms
Web Android iOS Facebook
Release Date
2021 November

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Chative.io features and specs

  • Omnichannel: Yes
  • Customizable: Yes
  • Collaborative Workspace: Yes
  • Reporting & Analytics: Yes
  • Free to use: Yes
  • Mobile App: Yes
  • Chatbot: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Chative.io videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Chative.io and BoldDesk)
Customer Support
35 35%
65% 65
Live Chat
100 100%
0% 0
Help Desk
0 0%
100% 100
Chatbots
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chative.io and BoldDesk

Chative.io Reviews

  1. Great Customer Focused Platform - quickly on support

    The response was really quick and my question, although probably a silly one, , was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.

    🏁 Competitors: Tidio, tawk.to, Intercom
    πŸ‘ Pros:    Affordable price|Innovative|Best customer support
  2. Great app, Highly recommend

    This app has the data of customers such as information, total conversations, total leads, and activities,... so I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer.

    🏁 Competitors: Intercom, HelpCrunch
    πŸ‘ Pros:    Easy to use|Customizable app|Professional|Good price|Great customer support
    πŸ‘Ž Cons:    Not much i dislike on the platform. because the app is new and maybe has some issues, when i met any problems and called for support from the customer service and so surprising that they assisted me a lot and were professional.
  3. Chative never stops surprising me!

    I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. This platform comes highly recommended by me to any company that values excellent customer service.

    🏁 Competitors: Intercom, LiveChat
    πŸ‘ Pros:    Good price|Good support|Highly customization live chat|Beautiful live chat
    πŸ‘Ž Cons:    Haven't had intergrations

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

BoldDesk might be a bit more popular than Chative.io. We know about 1 link to it since March 2021 and only 1 link to Chative.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chative.io mentions (1)

  • New Saas launched on BetaList
    I've found a new live chat product launched on BetaList. It looks pretty cool with the layout and customization options for live chat widget. But I quite concern about the other features performance. Are there anyone here know about this platform? Is it a good live chat to use on website? https://chative.io/. Source: almost 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Chative.io and BoldDesk, you can also consider the following products

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!