Software Alternatives & Reviews

Chat Data VS ProProfs Live Chat

Compare Chat Data VS ProProfs Live Chat and see what are their differences

Chat Data logo Chat Data

Creating AI chatbots using your chosen data and integrate chatbots to your website or interact with it through our API. Share your chatbots with others.

ProProfs Live Chat logo ProProfs Live Chat

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.
  • Chat Data Landing page
    Landing page //
    2023-11-25

Chat Data is an innovative tool that revolutionizes the creation of chatbots, offering a unique solution for businesses and individuals alike. Designed to cater to a wide array of users, it simplifies the integration of chatbots by leveraging existing data sources. With Chat Data, you can create a ChatGPT-like chatbot that can be easily added as a widget to your website, or interacted with through various integrations or an API.

  • ProProfs Live Chat Landing page
    Landing page //
    2023-10-23

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. With ProProfs Chat, you can guarantee your customers that their support queries won’t go unanswered. With the help of its chatbot feature, you can make sure that you never miss out on a support opportunity for your business. The chatbot will help you answer frequently asked questions, route the visitors to the right department and generate tickets in the absence of agents. This will help you capture all support opportunities and make sure not a single one of them goes unanswered.

Moreover, it also offers detailed reports and in-depth analysis of how your agents performed during the conversation with your customers online. This enables your business to identify support loopholes and areas where your operators need to be trained again. Besides that, the reports section helps you understand if your customers were satisfied after the support process came to an end.

ProProfs Chat also allows you to send proactive triggers through features like chat greetings. They are triggered on the basis of your visitor’s browsing behavior on the website. You can also set up Announcements that help your business update visitors about upcoming events, sales, discounts and what’s new with your company.

Chat Data

$ Details
freemium $1.9 / Monthly (Entry Plan)
Platforms
Slack Wordpress Shopify WooCommerce
Release Date
2024 March

Chat Data videos

Integrating Custom GPTs into Your Website: A Comprehensive Guide

More videos:

  • Tutorial - How to Use the Medical-Chat-Vet Model to Create Your Own Chatbot in Your Own Website
  • Tutorial - How to Use the Medical-Chat-Vet Model to Create Your Own Chatbot in Your Own Website
  • Tutorial - Using Chat Data's AI Chatbot For Your Shopify Website and Shopify Store GPTs

ProProfs Live Chat videos

No ProProfs Live Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Chat Data and ProProfs Live Chat)
Chatbots
100 100%
0% 0
Marketing Automation
0 0%
100% 100
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing Chat Data and ProProfs Live Chat.

What makes your product unique?

Chat Data's answer

Chat Data distinguishes itself in the competitive chatbot development market through several key features that enhance its functionality, user experience, and value proposition compared to Chatbase. Here's a summary of what makes Chat Data stand out:

  • Data Transparency and Control: Chat Data prioritizes user trust and operational transparency by providing clear insights into how text data is extracted from documents and websites. This level of transparency allows users to have full control over the text data utilized for training their chatbots, ensuring that the data aligns with their specific needs and compliance requirements.

  • Advanced Crawling Capabilities: One of the technological edges Chat Data has over Chatbase is its superior ability to crawl and extract data from dynamically rendered websites. This capability ensures that users can obtain accurate and comprehensive data from a wider range of web sources, enhancing the chatbot's ability to provide relevant and up-to-date information.

  • Competitive Pricing: Chat Data offers a pricing structure that is designed to provide users with more features at a lower cost compared to Chatbase. This approach makes Chat Data a more attractive option for businesses looking for cost-effective solutions without compromising on the quality or range of services.

  • Increased Characters Capacity: Users of Chat Data benefit from higher character limits across all subscription plans. This feature is particularly valuable for facilitating extensive interactions between the chatbot and its users, ensuring that conversations can continue without interruption due to character limitations.

  • Seamless Shopify, WooCommerce and Discord Integrations: Chat Data supports direct integration with Shopify, Woocommerce, Slack, Whatsapp and Discord, offering functionalities that are not available with most competitors. These integrations streamline operations for e-commerce businesses and communities on Discord, making it easier to connect and engage with customers or members directly through the chatbot.

  • Accurate Table Extraction: The technology behind Chat Data includes advanced features for extracting and utilizing content from tables found in websites and PDF documents. This capability ensures precise data handling, which is crucial for chatbots that need to interpret and relay complex information accurately.

  • Enhanced RTL Locale Support: Chat Data provides better support for right-to-left (RTL) languages, offering a more intuitive user interface for speakers of such languages. This feature broadens the potential user base for the chatbot, making it accessible to a more diverse global audience.

  • Unmatched Privacy Protection: Prioritizing user privacy, Chat Data implements stringent protections and is compliant with HIPAA rules, setting it apart from Chatbase. This commitment to privacy safeguards users' information and ensures that the chatbot operates within legal and ethical boundaries.

Overall, Chat Data's unique combination of technological advancements, user-centric features, competitive pricing, and strong commitment to privacy and transparency makes it a compelling choice for businesses and developers looking to create sophisticated and reliable chatbots.

How would you describe your primary audience?

Chat Data's answer

Small businesses, individuals, blog owners, Shopify/Woocommerce store owners, online clinics.

Which are the primary technologies used for building your product?

Chat Data's answer

The latest large language models (LLMs) and Retrieval augmented generation(RAG) technology

What's the story behind your product?

Chat Data's answer

Our journey began with the creation of our Medical Chat model, a pioneering platform designed to revolutionize medical consultations online. Its widespread popularity quickly garnered a significant interest from the community, leading to an overwhelming number of requests for API access. Users were eager to integrate our advanced medical chat functionalities into their own platforms, reflecting a clear demand for our innovative solution.

In response to this growing demand, we expanded our horizons beyond just providing an API for the medical chat model. We ventured into developing a comprehensive end-to-end solution - the Chat Data platform. This new offering not only enables access to the medical chat model through API calls but also empowers users to train and deploy their custom models. We designed this solution with simplicity in mind, ensuring that even individuals with minimal coding expertise can easily build and implement a model akin to the medical chat model.

This evolution marks a significant milestone in our mission to democratize access to advanced chat technologies, enabling a broader range of applications and fostering innovation across various platforms.

Why should a person choose your product over its competitors?

Chat Data's answer

A person should choose Chat Data over its competitors for its superior data transparency and control, advanced crawling capabilities, competitive pricing, higher character limits, seamless Slack, Whatsapp, Shopify, Woocommerce and Discord integrations, accurate table extraction, enhanced support for RTL languages, and unmatched privacy protection.

User comments

Share your experience with using Chat Data and ProProfs Live Chat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Chat Data and ProProfs Live Chat

Chat Data Reviews

Top 7 Chatbot Solutions Ideal for Small Businesses
Eliminating the need for coding, Chat Data simplifies the training and implementation of AI chatbots. By simply adding desired data sources such as websites, PDFs, FAQs, and knowledge bases, Chat Data's AI algorithm autonomously handles the training process.
A Comprehensive Examination of the Top 5 Chat Automation Solutions
At Chat Data, we furnish businesses with an intuitive yet potent AI chatbot solution adept at automating routine conversations, thereby bolstering customer engagement and retention. Whether your objective is to streamline support processes or engage leads on a broader scale, Chat Data stands ready to assist.

ProProfs Live Chat Reviews

  1. Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how it’s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    👍 Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    👎 Cons:    No chatbot
  2. Perfect for Bringing in More Engagement

    For the past 1.5 years, we’ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. We’ve been able to keep our visitors happy with instant support and they’ve trusted us more. We’ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    🏁 Competitors: LiveAgent, tawk.to
    👍 Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    👎 Cons:    None
  3. Complete Customer Support Solution

    Really glad we found ProProfs Chat. It’s never been heavy on our pockets. We’ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think it’s amazing. Hasn’t let us down. It’s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    🏁 Competitors: LiveChat, Zendesk
    👍 Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    👎 Cons:    Nothing, so far

Top 7 Chatbot Solutions Ideal for Small Businesses
ProProfs Live Chat presents a straightforward yet powerful live chat software solution, complemented by an integrated basic chatbot builder.

What are some alternatives?

When comparing Chat Data and ProProfs Live Chat, you can also consider the following products

ChatBot - Easy to use chatbot platform for business

Eloqua - Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

Kommunicate - Customer support automation platform with live chat and chatbots

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……