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CloudTalk
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Ooma
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To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
channels.app OomaBased on our record, Ooma seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Costco usually has great deals on certain hardware most of the time. You may also find occasional deals at ooma.com. Source: over 1 year ago
I'm not sure on Westerly. I'd suggest finding an internet provider you like then use ooma.com for US Phone service. Should be about $7 per month once you buy the VOIP unit and hook it to your phones. You can port your existing number to them as well. Source: over 1 year ago
SIP and VoIP are different animals that share some things in common. If all you need is phone lines, VoIP has you covered whereas SIP can include video services (i.e. Video conferences) and text messaging. I switched my elderly mom from a $25/mo plus taxes/fees to an Ooma VoIP plan (I think they call it the Home Plan) that is absolutely free with unlimited talk minutes (you still have to pay the gov't taxes and... Source: over 1 year ago
My new ISP recommended Ooma since it's a internet-only provider so I ordered a unit directly from ooma.com. Afterward, I found out that the provider would send me a unit for free, so I have been trying to get this one returned. Source: over 1 year ago
Yes. can't get to that site as it start with ooma.comBut the support site I can get to that start with support.ooma.com. Source: about 2 years ago
CloudTalk - Work locally, grow globally
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.
Voiptime Cloud Call Center - Cloud call center & telemarketing solution
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.