Software Alternatives, Accelerators & Startups

Ooma VS CloudTalk

Compare Ooma VS CloudTalk and see what are their differences

Ooma logo Ooma

Ooma us a free internet based phone service the delivers the efficient VoIP services at clear calls.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Ooma Landing page
    Landing page //
    2023-08-02
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Ooma features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Ooma videos

Ooma Telo phone review

More videos:

  • Review - Ooma: Super cheap phone service | Consumer Reports
  • Review - Ooma Review - $5 a month for your home phone save money

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Ooma and CloudTalk)
Communication
8 8%
92% 92
VoIP
12 12%
88% 88
Enterprise Communication
10 10%
90% 90
Social & Communications
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ooma and CloudTalk

Ooma Reviews

We have no reviews of Ooma yet.
Be the first one to post

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Ooma seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ooma mentions (13)

  • Best place to buy base residential Ooma?
    Costco usually has great deals on certain hardware most of the time. You may also find occasional deals at ooma.com. Source: over 1 year ago
  • Internet, TV, and phone service providers in Westerly? What are my choices for bare-bones, lowest cost service?
    I'm not sure on Westerly. I'd suggest finding an internet provider you like then use ooma.com for US Phone service. Should be about $7 per month once you buy the VOIP unit and hook it to your phones. You can port your existing number to them as well. Source: over 1 year ago
  • Good SIP Provider to use with Talk
    SIP and VoIP are different animals that share some things in common. If all you need is phone lines, VoIP has you covered whereas SIP can include video services (i.e. Video conferences) and text messaging. I switched my elderly mom from a $25/mo plus taxes/fees to an Ooma VoIP plan (I think they call it the Home Plan) that is absolutely free with unlimited talk minutes (you still have to pay the gov't taxes and... Source: over 1 year ago
  • Ooma has a ton of red flags
    My new ISP recommended Ooma since it's a internet-only provider so I ordered a unit directly from ooma.com. Afterward, I found out that the provider would send me a unit for free, so I have been trying to get this one returned. Source: over 1 year ago
  • main webpage not opening if you use a certain setup.
    Yes. can't get to that site as it start with ooma.comBut the support site I can get to that start with support.ooma.com. Source: about 2 years ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Ooma and CloudTalk, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

CallMultiplier - CallMultiplier is an all in one voice broadcasting and text messaging service that allows you to send automated calls and text.

JustCall - The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.