Software Alternatives & Reviews

channels.app VS Global Call Forwarding

Compare channels.app VS Global Call Forwarding and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Global Call Forwarding logo Global Call Forwarding

Global Call Forwarding offers local and international toll free numbers which can be forwarded to any phone, anywhere in the world.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Global Call Forwarding Landing page
    Landing page //
    2022-12-27

Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for toll free and local numbers. The parent company, United World Telecom (UWT), was founded in Florida, USA over twenty years ago in 1996 and originally operated as a callback service provider. With a growing customer portfolio and increased demand, UWT transitioned to being a call forwarding service provider over time and created Global Call Forwarding (GCF) in 2007 as a distinctive brand dedicated to providing international toll free and local numbers.

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser
Release Date
-

Global Call Forwarding

$ Details
paid Free Trial $7.95 / Monthly (For basic plan US to US)
Platforms
Windows Android iOS Cross Platform Mac OSX Web Browser Google Chrome
Release Date
1996 January

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Global Call Forwarding videos

How to Sign up with Global Call Forwarding

Category Popularity

0-100% (relative to channels.app and Global Call Forwarding)
Communication
43 43%
57% 57
CRM
100 100%
0% 0
Enterprise Communication
18 18%
82% 82
VoIP
31 31%
69% 69

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Global Call Forwarding

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Global Call Forwarding Reviews

  1. Global Call Forwarding has great quality compared to others

    I have an account with Global Call Forwarding for over 3 years now and have never had any issues. Customer service is very friendly and audio for calls has always sounded perfect. I route calls from France to UAE, and there are never any problems with delays or latency.

    👍 Pros:    Quality|Convenience
  2. Excellent service and quality

    I just purchased a 1-800 number for my business and so far the customer service and call quality has been great. I had some questions so I called in and my account manager cleared everything up. He helped me set up call forwarding and voicemail which only took a few minutes.

  3. Global Call Forwarding is Super Reliable

    I’ve been looking for a reliable provider of virtual numbers for a while... and have used multiple companies. My account manager, Nabill, has worked with me one on one and really knows his material. The prices have been sooo competitive. I would recommend Global Call Forwarding for any business that needs international phone services. Thank you!

What are some alternatives?

When comparing channels.app and Global Call Forwarding, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CallHippo - Easy to use Phone System with World-Class Support

CloudTalk - Work locally, grow globally

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.