Software Alternatives & Reviews

channels.app VS Callmama

Compare channels.app VS Callmama and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Callmama logo Callmama

Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Callmama Callmama : Landing Page
    Callmama : Landing Page //
    2024-02-03

CallMAMA, a groundbreaking mobile application that redefines international calling. With its extraordinary features, CallMAMA allows seamless VoIP calling from any country, effortless SMS receiving and sending, and offers virtual phone numbers from an extensive list of over 150 diverse nations. Experience unmatched outbound calling rates to over 250 countries and leverage CallMAMA's exceptional verification services. Explore a multitude of additional features, making CallMAMA the ultimate choice for global communication. Stay connected like never before with CallMAMA's cutting-edge technology and unmatched convenience.

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

Callmama

$ Details
paid $0.89 / Monthly
Platforms
Callmama

channels.app features and specs

No features have been listed yet.

Callmama features and specs

  • Call Recording: Yes
  • Call Forwarding: Yes

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Callmama videos

No Callmama videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to channels.app and Callmama)
Communication
41 41%
59% 59
VoIP
27 27%
73% 73
CRM
100 100%
0% 0
Enterprise Communication
17 17%
83% 83

Questions and Answers

As answered by people managing channels.app and Callmama.

What makes your product unique?

Callmama's answer:

The breadth of international scope across products/features, identity verification, integrated unified app experience, and competitive global calling price points differentiate Callmama as a unique all-in-one modern communications facilitator across borders.

  1. Breadth of International Coverage: Callmama allows calling to over 250 countries, SMS capabilities with over 150 countries, and virtual phone numbers from over 150 countries. This vast international reach across hundreds of countries worldwide is rare and distinctive.

  2. Advanced Verification Services: You specifically highlighted that they offer "exceptional verification services" - this suggests they have robust identity/document verification, facilitating seamless cross-border use. This can be a big advantage.

  3. Cutting-Edge Unified Communications: By combining VoIP calling, SMS messaging, virtual phone numbers, and more in one app it provides a unified hub for global communication and connectivity. Integrating all these tools sets them apart.

  4. Outstanding Rates for International Outbound Calls: You mentioned they enable "unmatched outbound calling rates to over 250 countries" - pricing advantage is always a differentiator.

Why should a person choose your product over its competitors?

Callmama's answer:

Here are the key reasons to choose Callmama

  • Best rates for international calls
  • Widest coverage of over 250 countries
  • Smoother signup with robust verification
  • All communication services in one app
  • Cutting-edge and innovative technology

The affordable pricing, extensive country reach, frictionless onboarding, unified communications hub, and leading technical capabilities make Callmama a top choice over alternatives for seamless global calling and messaging.

How would you describe your primary audience?

Callmama's answer:

Our primary audience is globetrotters and jet-setters who need an affordable and easy way to stay connected with contacts worldwide. Whether for travel, living abroad, or just keeping in touch back home, Callmama enables seamless calling and messaging across over 150 countries.

What's the story behind your product?

Callmama's answer:

Callmama was founded on the belief that staying connected with friends and family around the world should be simple and affordable. We realized that traditional international calling rates were much too expensive for many people to call their loved ones abroad frequently. So we built Callmama from the ground up to provide the lowest-cost calling rates to over 150 countries worldwide.

Whether you need to chat with a friend studying overseas, wish your grandmother a happy birthday in another country, or check-in with offshore business clients, Callmama strives to make those long-distance conversations easy and economical. We utilize state-of-the-art VoIP technology to enable clear calls at only a fraction of standard pricing. This helps remove the worry and barriers of astronomical phone bills from keeping people connected across any border.

At Callmama, bringing people together through inexpensive, seamless global communication is at the core of our mission. Our diverse users now rely on Callmama as an indispensable tool for nurturing those invaluable relationships with family, friends, colleagues, and clients abroad. Staying in touch should never be a luxury - that's why we're proud to facilitate affordable worldwide connections for all through Callmama's innovative capabilities.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Callmama

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Callmama Reviews

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What are some alternatives?

When comparing channels.app and Callmama, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

CloudTalk - Work locally, grow globally

CallHippo - Easy to use Phone System with World-Class Support

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KrispCall - Virtual cloud phone system for business