To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Based on our record, CALA seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CALA | https://ca.la | Remote (worldwide, office in NYC) | Full-Time | Design & Engineering CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a fairly small team (~30 people, ~8 on eng/product), so you'll have a huge... - Source: Hacker News / almost 2 years ago
CALA | https://ca.la | REMOTE (worldwide) or ONSITE (nyc) | Full-Time and INTERNS CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a small team but growing quickly, and looking for experienced engineers and designers... - Source: Hacker News / over 2 years ago
CALA | https://ca.la | Remote, or onsite in NYC | Full Time CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a small team but growing quickly, and looking for experienced engineers with a passion for building great... - Source: Hacker News / over 2 years ago
CALA | https://ca.la | Remote (within USA), or onsite in NYC | Full Time CALA is the best way to design and produce fashion products. Our app allows you to seamlessly design products and aggregates the entire apparel supply chain in a secure, easy to use collaboration tool. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're a small but growing... - Source: Hacker News / over 2 years ago
CALA | https://ca.la | Senior Software Engineer | Remote (within USA), or onsite in NYC | Full-Time CALA is the best way to design and produce fashion products. Our app allows you to seamlessly design products and aggregates the entire apparel supply chain in a secure, easy to use collaboration tool. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities.... - Source: Hacker News / almost 3 years ago
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