Software Alternatives, Accelerators & Startups

channels.app VS CALA

Compare channels.app VS CALA and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

CALA logo CALA

Build your fashion brand
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • CALA Landing page
    Landing page //
    2023-10-07

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

CALA videos

Cala: Check, Please! Bay Area Review

More videos:

  • Review - Tangle Free Hair Brush by CALA Review // Izzy
  • Review - Tropicfeel Cala: Unboxing & Review after 1 month #vlogReviews #ep1

Category Popularity

0-100% (relative to channels.app and CALA)
Communication
60 60%
40% 40
VoIP
100 100%
0% 0
Business & Commerce
0 0%
100% 100
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and CALA

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

CALA Reviews

We have no reviews of CALA yet.
Be the first one to post

Social recommendations and mentions

Based on our record, CALA seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

CALA mentions (5)

  • Ask HN: Who is hiring? (June 2022)
    CALA | https://ca.la | Remote (worldwide, office in NYC) | Full-Time | Design & Engineering CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a fairly small team (~30 people, ~8 on eng/product), so you'll have a huge... - Source: Hacker News / almost 2 years ago
  • Ask HN: Who is hiring? (February 2022)
    CALA | https://ca.la | REMOTE (worldwide) or ONSITE (nyc) | Full-Time and INTERNS CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a small team but growing quickly, and looking for experienced engineers and designers... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (January 2022)
    CALA | https://ca.la | Remote, or onsite in NYC | Full Time CALA is the best way to design and produce fashion products. We're building web + mobile tools that turn dreams into reality. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're still a small team but growing quickly, and looking for experienced engineers with a passion for building great... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (September 2021)
    CALA | https://ca.la | Remote (within USA), or onsite in NYC | Full Time CALA is the best way to design and produce fashion products. Our app allows you to seamlessly design products and aggregates the entire apparel supply chain in a secure, easy to use collaboration tool. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities. We're a small but growing... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    CALA | https://ca.la | Senior Software Engineer | Remote (within USA), or onsite in NYC | Full-Time CALA is the best way to design and produce fashion products. Our app allows you to seamlessly design products and aggregates the entire apparel supply chain in a secure, easy to use collaboration tool. Our customers are some of the world's most creative designers — ranging from indie brands to major celebrities.... - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing channels.app and CALA, you can also consider the following products

CloudTalk - Work locally, grow globally

Sales Sling - Cloud based auto dialer & lead management platform

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Virtual Models by Rosebud AI - Faster go to market with AI generated models for photography

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

Ada - Your Health Guide - Ada is a medical platform, available for iOS and Android, that helps users asses their symptoms.