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Carmalink VS JitBit Helpdesk

Compare Carmalink VS JitBit Helpdesk and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Carmalink logo Carmalink

Fleet operation insight

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Carmalink Landing page
    Landing page //
    2022-12-19

Carmalink powers fleet solutions that help operations managers build safer drivers, grow productivity and improve safety.

  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Carmalink

Website
carmalink.com
Pricing URL
Official Carmalink Pricing
$ Details
paid Free Trial $300.0 / Annually (Carmalink Basic)
Platforms
iOS Android Google Chrome Firefox REST API
Release Date
2018 August
Edit details

JitBit Helpdesk

Website
jitbit.com
Pricing URL
Official JitBit Helpdesk Pricing
$ Details
freemium $29.0 / Monthly (Basic plan)
Platforms
-
Release Date
2006 May
Edit details

Carmalink features and specs

  • Front-facing dash cam: Yes
  • Live vehicle location: Yes
  • IFTA mileage report: Yes
  • HUT mileage report: Yes
  • Engine fault code reporting: Yes
  • Driver behavior training: Yes
  • Speeding alerts: Yes
  • Harsh driving alerts: Yes
  • Idling alerts: Yes
  • Automatic trip tickets: Yes

JitBit Helpdesk features and specs

No features have been listed yet.

Carmalink videos

+ Add

Carmalink and Robert Wright Disposal

More videos:

  • Review - Carmalink Plus/Pro - Garmin Fleet 790 tablet install

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Carmalink and JitBit Helpdesk)

Carmalink

JitBit Helpdesk

Fleet Management And Logistics
100 100%
Fleet Management And Logistics
0% 0
Customer Support
0 0%
Customer Support
100% 100
Work Order Management
100 100%
Work Order Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Carmalink and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Carmalink and JitBit Helpdesk

Carmalink Reviews

We have no reviews of Carmalink yet.
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JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Carmalink and JitBit Helpdesk, you can also consider the following products

Fleetio - Easily manage vehicles and equipment with Fleetio, a modern fleet management software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ClearPathGPS - ClearPathGPS is a web and mobile apps that offers realtime "on-demand" GPS vehicle tracking for small to mid-sized commercial fleets with no contract.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Connect Fleet - Industry-leading fleet management & operations software to help businesses better manage their valuable assets & optimise operations. Easily track, monitor & manage your fleet in real time, with full operational visibility.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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