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Capacity: AI-Powered Support Automation Platform VS Simplify360

Compare Capacity: AI-Powered Support Automation Platform VS Simplify360 and see what are their differences

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Capacity: AI-Powered Support Automation Platform logo Capacity: AI-Powered Support Automation Platform

Capacity: AI-Powered Support Automation Platform is the automation platform that is helpful in connecting the entire tech stack for the purpose of answering questions, automating repetitive support tasks, and is able to provide the solution of busin…

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Capacity: AI-Powered Support Automation Platform Landing page
    Landing page //
    2023-01-02
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Capacity: AI-Powered Support Automation Platform videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Capacity: AI-Powered Support Automation Platform and Simplify360)

Capacity: AI-Powered Support Automation Platform

Simplify360

Tool
49 49%
Tool
51% 51
Customer Support
35 35%
Customer Support
65% 65
Business & Commerce
100 100%
Business & Commerce
0% 0
Social Media Management
100 100%
Social Media Management
0% 0

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What are some alternatives?

When comparing Capacity: AI-Powered Support Automation Platform and Simplify360, you can also consider the following products

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

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