Software Alternatives & Reviews

Camunda VS Jira Service Desk

Compare Camunda VS Jira Service Desk and see what are their differences

Camunda logo Camunda

The Universal Process Orchestrator

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Camunda Landing page
    Landing page //
    2022-04-16

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Camunda videos

CamundaCon 2018: The Role of Workflows in Microservices (Camunda)

More videos:

  • Review - 5 Camunda advanced topics
  • Review - Camunda, The Universal Process Orchestrator

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Camunda and Jira Service Desk)
BPM
100 100%
0% 0
Help Desk
0 0%
100% 100
Project Management
73 73%
27% 27
Automation
100 100%
0% 0

Questions and Answers

As answered by people managing Camunda and Jira Service Desk.

Who are some of the biggest customers of your product?

Camunda's answer

likeMagic 24 Hour Fitness Atlassian Deutsche Telekom U.S. Department of Veterans Affairs Zalando Amdocs DB Cargo Helsana

User comments

Share your experience with using Camunda and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Camunda and Jira Service Desk

Camunda Reviews

7 Best Business Process Management Tools (2023)
Camunda provides one of the best developer communities to help your team design, build, and automate any complicated business process, with over 100.000 developers. Having such a large network is critical for your team to have a technical reference whenever needed.
11 Business Process Management (BPM) Software for SMBs
With Camunda, you can connect, collaborate, and scale rapidly. Orchestrate Camunda into the process endpoints your organization needs to automate the flow and bring IT and business together to collaborate effectively.
Source: geekflare.com
12 of the Top-Rated Free and Open-Source BPM Software Solutions
Description: Camunda is an open-source software company providing process automation with a developer-friendly approach that is standards-based, highly scalable, and collaborative for business and IT. The vendor offers visibility into business operations and improves system resilience. The provider’s workflow and decision automation tools enable Camunda to build software...
Top 7 Workflow Software (2020 Reviews)
Camunda also offers Camunda Cloud — a workflow system that’s best for cloud computing workflows, like a shared service process.
Source: clickup.com
10 Best Open Source BPM Tools
Camunda is a lightweight open-source workflow automation tool with extensive scalability. You can build decision tables and BPMN process diagrams with an easy to use application. Using the BPMN specifications, it helps assist the process executions.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Camunda seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Camunda mentions (15)

  • Optimizing Decision Making with a Trie Tree-Based Rules Engine: An Experience Report
    In Pictet Technologies, my team relies a lot on decision models. These models allow our business analysts to input Compliance business rules directly into the systems with minimal developer intervention. When I joined the company, we used to use both Drools and Camunda. However, we faced severe memory and performance issues, specifically with Camunda, prompting me to explore alternatives. - Source: dev.to / over 1 year ago
  • How to Communicate Your Process Visually using BPMN as Code
    BPMN is actually a set of standards has been used for years for complex enterprise processes, and nowadays it's becoming more accessible thanks to the development of the new techniques. Web based tooling (like Camunda, BPMN.io), more platforms supporting integrating diagrams into the flows, and remote work culture all helps us to use BPMN easier. Besides all of that, we drive/lead more and more initiatives... - Source: dev.to / over 1 year ago
  • How to Achieve Geo-redundancy with Zeebe
    Bernd Ruecker is co-founder and chief technologist of Camunda as well as the author ofPractical Process Automation with O’Reilly. He likes speaking about himself in the third person. He is passionate about developer-friendly process automation technology. Connect viaLinkedIn or follow him onTwitter. As always, he loves getting your feedback. Comment below orsend him an email. - Source: dev.to / almost 2 years ago
  • Ask HN: Who is hiring? (June 2022)
    Camunda | Senior Frontend Engineer | REMOTE EMEA (Europe, Middle East and Africa) | Full-time At Camunda - https://camunda.com - we have a simple goal: automate any processes, anywhere. All the way from Zalando's online shop to NASA's space missions, processes are everywhere, and at Camunda we have made it our mission to enable organizations to design, automate and improve these processes — no matter where they... - Source: Hacker News / almost 2 years ago
  • Book notes: Turn the Ship Around!
    Camuda and Zeebe are targeted to microservices developers. - Source: dev.to / about 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Camunda and Jira Service Desk, you can also consider the following products

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Bizagi - Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.