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CallTools VS Genesys PureConnect

Compare CallTools VS Genesys PureConnect and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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CallTools logo CallTools

All-in-one predictive dialer & inbound call center solution

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • CallTools Landing page
    Landing page //
    2023-09-16
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

CallTools videos

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Calltools campaign in less then 5 minutes | Wholesale Real Estate Cold Calling

Genesys PureConnect videos

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Category Popularity

0-100% (relative to CallTools and Genesys PureConnect)

CallTools

Genesys PureConnect

Communication
7 7%
Communication
93% 93
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallTools and Genesys PureConnect

CallTools Reviews

Best Call Center Software: The Complete List (2020 Update)
Calltools helps you boost your team’s productivity by providing access to their high speed predictive dialer. Not to mention, this technology integrates with several other product and client management systems like Salesforce, Infusionsoft, Zoho, HubSpot, and more.
Source: biz30.timedoctor.com

Genesys PureConnect Reviews

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What are some alternatives?

When comparing CallTools and Genesys PureConnect, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

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