Software Alternatives & Reviews

CallSource VS Genesys Cloud

Compare CallSource VS Genesys Cloud and see what are their differences

CallSource logo CallSource

CallSource is a call tracking system for sales and marketing teams.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CallSource Landing page
    Landing page //
    2023-09-27
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CallSource videos

CallSource Review 2020: Great product and service

More videos:

  • Review - What can CallSource do for you?

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CallSource and Genesys Cloud)
Communication
10 10%
90% 90
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
CRM
100 100%
0% 0

User comments

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What are some alternatives?

When comparing CallSource and Genesys Cloud, you can also consider the following products

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.