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CallFire VS NICE inContact

Compare CallFire VS NICE inContact and see what are their differences

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CallFire logo CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CallFire Landing page
    Landing page //
    2023-10-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CallFire videos

+ Add

How Can CallFire Help You?

More videos:

  • Review - CallFire: 5 Fast Facts
  • Review - What Is CallFire?

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CallFire and NICE inContact)

CallFire

NICE inContact

Communication
25 25%
Communication
75% 75
Phone Numbers
100 100%
Phone Numbers
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallFire and NICE inContact

CallFire Reviews

Best Call Center Software: The Complete List (2020 Update)
CallFire offers text and calling solutions that help businesses reach more customers. CallFire provides user-friendly, intuitive voice and text connectivity products to both smll and mid-size businesses. Products they offer include high-availability systems, intuitive user interfaces, furious developer support, and customer care.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CallFire and NICE inContact, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ooma Office - VoIP-based business phone system solution for small firms

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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