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Calabrio ONE VS JDA Workforce Management

Compare Calabrio ONE VS JDA Workforce Management and see what are their differences

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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

JDA Workforce Management logo JDA Workforce Management

Transform your employees into strategic assets — by maximizing their contribution to financial and service goals.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • JDA Workforce Management Landing page
    Landing page //
    2023-10-06

Category Popularity

0-100% (relative to Calabrio ONE and JDA Workforce Management)

Calabrio ONE

JDA Workforce Management

Communication
100 100%
Communication
0% 0
HR Tools
0 0%
HR Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and JDA Workforce Management

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

JDA Workforce Management Reviews

We have no reviews of JDA Workforce Management yet.
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What are some alternatives?

When comparing Calabrio ONE and JDA Workforce Management, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Kronos Workforce Ready - The Kronos Workforce Ready® suite combines the power of workforce management and human capital management in one unified cloud platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

EmpCenter - Workforce Management

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Kronos Workforce Central - Kronos Workforce Central is a complete set of human resource and workforce management applications including Kronos HRMS, payroll, and more.

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