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Calabrio ONE VS 8x8 X Series

Compare Calabrio ONE VS 8x8 X Series and see what are their differences

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

8x8 X Series logo 8x8 X Series

X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • 8x8 X Series Landing page
    Landing page //
    2023-10-09

Calabrio ONE videos

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8x8 X Series videos

8x8 X Series Review: Easy to use, useful tool.

Category Popularity

0-100% (relative to Calabrio ONE and 8x8 X Series)
Communication
52 52%
48% 48
Customer Support
100 100%
0% 0
Online Services
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and 8x8 X Series

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.

8x8 X Series Reviews

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What are some alternatives?

When comparing Calabrio ONE and 8x8 X Series, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Broadvoice - Cloud PBX solution for SMBs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.