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Calabrio ONE VS 8x8 Cloud Contact Center

Compare Calabrio ONE VS 8x8 Cloud Contact Center and see what are their differences

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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

Category Popularity

0-100% (relative to Calabrio ONE and 8x8 Cloud Contact Center)

Calabrio ONE

8x8 Cloud Contact Center

Communication
36 36%
Communication
64% 64
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Work Management
100 100%
Work Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and 8x8 Cloud Contact Center

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

8x8 Cloud Contact Center Reviews

We have no reviews of 8x8 Cloud Contact Center yet.
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What are some alternatives?

When comparing Calabrio ONE and 8x8 Cloud Contact Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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