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Bugzilla VS Zammad

Compare Bugzilla VS Zammad and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Bugzilla logo Bugzilla

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System".

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Bugzilla Landing page
    Landing page //
    2023-10-23
  • Zammad Landing page
    Landing page //
    2023-07-27

Bugzilla videos

+ Add

Bugzilla Review of mods and receipts

More videos:

  • Tutorial - Complete Bugzilla Tutorial in 1 Hour

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Bugzilla and Zammad)

Bugzilla

Zammad

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Bugzilla and Zammad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugzilla and Zammad

Bugzilla Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
Originally created by the Mozilla Foundation, Bugzilla is a popular, open source bug tracking tool used by a wide range of organisations. Although considered one of the more minimal bug tracking systems out there, it has an advanced search system and a highly comprehensive reporting tool that can generate charts and automated scheduled reports. Additionally, it offers a safe...
Source: mopinion.com

Zammad Reviews

We have no reviews of Zammad yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugzilla mentions (0)

We have not tracked any mentions of Bugzilla yet. Tracking of Bugzilla recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Bugzilla and Zammad, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

osTicket - osTicket is a widely-used open source support ticket system.

Redmine - Flexible project management web application

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mantis Bug Tracker - Mantis Bug Tracker is a free and open source, web-based bug tracking system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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