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BugPlug VS UseResponse

Compare BugPlug VS UseResponse and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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BugPlug logo BugPlug

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • BugPlug Landing page
    Landing page //
    2018-12-13
  • UseResponse Landing page
    Landing page //
    2023-10-10

BugPlug videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to BugPlug and UseResponse)

BugPlug

UseResponse

Customer Feedback
6 6%
Customer Feedback
94% 94
User Feedback
12 12%
User Feedback
88% 88
Help Desk
0 0%
Help Desk
100% 100
Error Tracking
100 100%
Error Tracking
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugPlug and UseResponse

BugPlug Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing BugPlug and UseResponse, you can also consider the following products

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Rayfeed - Improve your product with video and audio feedback 📹🔊

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sleekplan - Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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