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Broadvoice VS Jira Service Desk

Compare Broadvoice VS Jira Service Desk and see what are their differences

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  3. » Reviews
  4. » Alternatives

Broadvoice logo Broadvoice

Cloud PBX solution for SMBs

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Broadvoice Landing page
    Landing page //
    2023-05-22

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Broadvoice

Website
broadvoice.com
Pricing URL
Official Broadvoice Pricing
Platforms
Android iOS Web Cloud Safari
Release Date
1997 April
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
Platforms
-
Release Date
-
Edit details

Broadvoice videos

+ Add

Engineer Review with Broadvoice

More videos:

  • Review - What is Broadvoice VOIP?
  • Review - Engineer Review with Broadvoice

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Broadvoice and Jira Service Desk)

Broadvoice

Jira Service Desk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Online Services
100 100%
Online Services
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Broadvoice and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Broadvoice and Jira Service Desk

Broadvoice Reviews

Top successful VoIP business phone system providers in the market
BroadVoice is a cloud-based VoIP business phone system that caters to the client as well as the inter-company collaboration communications. Their technology auto-updates, so that you don’t have to purchase a new phone system to keep up on the latest technology part.
Source: talkroute.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Broadvoice and Jira Service Desk, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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