Software Alternatives & Reviews

Broadvoice VS Genesys Cloud

Compare Broadvoice VS Genesys Cloud and see what are their differences

Broadvoice logo Broadvoice

Cloud PBX solution for SMBs

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Broadvoice Landing page
    Landing page //
    2023-05-22

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Broadvoice

Platforms
Android iOS Web Cloud Safari
Release Date
1997 April

Broadvoice videos

Engineer Review with Broadvoice

More videos:

  • Review - What is Broadvoice VOIP?
  • Review - Engineer Review with Broadvoice

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Broadvoice and Genesys Cloud)
Communication
19 19%
81% 81
Online Services
100 100%
0% 0
Customer Support
0 0%
100% 100
Social & Communications
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Broadvoice and Genesys Cloud

Broadvoice Reviews

Top successful VoIP business phone system providers in the market
BroadVoice is a cloud-based VoIP business phone system that caters to the client as well as the inter-company collaboration communications. Their technology auto-updates, so that you don’t have to purchase a new phone system to keep up on the latest technology part.
Source: talkroute.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Broadvoice and Genesys Cloud, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ooma Office - VoIP-based business phone system solution for small firms

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.