Software Alternatives, Accelerators & Startups
Register | Login

Jira Service Desk VS CallFire

Compare Jira Service Desk VS CallFire and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

CallFire logo CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • CallFire Landing page
    Landing page //
    2023-10-19

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

CallFire videos

+ Add

How Can CallFire Help You?

More videos:

  • Review - CallFire: 5 Fast Facts
  • Review - What Is CallFire?

Category Popularity

0-100% (relative to Jira Service Desk and CallFire)

Jira Service Desk

CallFire

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
Phone Numbers
0 0%
Phone Numbers
100% 100

User comments

Share your experience with using Jira Service Desk and CallFire. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and CallFire

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

CallFire Reviews

Best Call Center Software: The Complete List (2020 Update)
CallFire offers text and calling solutions that help businesses reach more customers. CallFire provides user-friendly, intuitive voice and text connectivity products to both smll and mid-size businesses. Products they offer include high-availability systems, intuitive user interfaces, furious developer support, and customer care.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Jira Service Desk and CallFire, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Loading...