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Boomi VS HelpScout

Compare Boomi VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Boomi logo Boomi

The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Boomi Landing page
    Landing page //
    2023-09-12
  • HelpScout Landing page
    Landing page //
    2023-07-14

Boomi videos

+ Add

How Deloitte is Using Dell Boomi to Help a Client with it's Full-Cloud Strategy

More videos:

  • Review - iPaaS Innovation at Dell Boomi: A Conversation with Steve Wood, Chief Product Officer
  • Review - What is Dell Boomi & How Does it Work? | Middleware Explained in 97 Seconds

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Boomi and HelpScout)

Boomi

HelpScout

Data Integration
100 100%
Data Integration
0% 0
Customer Support
0 0%
Customer Support
100% 100
API Tools
100 100%
API Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Boomi and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Boomi and HelpScout

Boomi Reviews

Top 15 MuleSoft Competitors and Alternatives
Boomi is a Software-as-a-Service (SaaS) company. It specializes in cloud-based integration Platform-as-a-Service (iPaaS), API management, data prep, and master data management. In 2022, Boomi had a user community of over 100,000 members and operated via a worldwide network with around 800 partners, including Accenture, Capgemini, Deloitte, SAP, and Snowflake.
Source: bstrategyhub.com
Top 9 MuleSoft Alternatives & Competitors in 2024
Boomi, one of the prominent MuleSoft alternatives, is an iPaaS solution that connects your organization’s applications, data, and resources to streamline IT processes. This integration software empowers you with robust automation capabilities that simplify data integration, streamline workflows, enhance application deployment, and provide centralized monitoring and management.
Source: www.zluri.com
13 data integration tools: a comparative analysis of the top solutions
In addition to ETL, Boomi AtomSphere offers a range of software integration features such as API management, a master data hub, EDI management, and other cloud-based services. The AtomSphere platform is particularly efficient in facilitating numerous applications beyond data integration.
Source: blog.n8n.io
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Boomi centralizes lifecycle management in a single interface to maximize performance. It improves visibility and control, allowing you to experience better API management. Boomi, like its API platform peers, to learn more about what it has to offer. Boomi provides Usage-based pricing starting at $50/month and a 30-day free trial.
Source: testsigma.com
Best iPaaS Softwares
To grow and thrive in the fast-paced digital era, you need an agile technology foundation that speeds the flow of information, interactions, and innovations so you can achieve better business outcomes, faster. Dell Boomi’s intelligent, flexible and scalable platform quickly and easily unites everything and everyone in your digital ecosystem across channels, devices, and...
Source: iotbyhvm.ooo

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Boomi should be more popular than HelpScout. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Boomi mentions (10)

  • The Boomi community you didn't know you needed
    This community goes beyond just fostering camaraderie. It empowers Boomi developers by enabling them to collaborate, share knowledge, and overcome challenges together. Ultimately, this collaborative environment pushes the boundaries of what's possible with Boomi integrations. - Source: dev.to / about 1 month ago
  • How to automate email sending from MySQL databases using Boomi
    An Integration platform as a service (iPaaS), like Boomi, is known for integrating platforms and data from different services. However, another interesting feature of the iPaaS solution is its ability to ensure efficient communication with your business clients. - Source: dev.to / about 2 months ago
  • How to convert XML files to CSV format using Boomi in Docker
    A Boomi platform account: if you do not have one, create a 30-day free trial account. - Source: dev.to / 2 months ago
  • How to sync your MySQL database with Salesforce in Docker using Boomi
    iPaaS systems like Boomi shine even brighter thanks to their intuitive and user-friendly interfaces. These solutions simplify integration with third-party applications, like Salesforce for customer management and Eyer for complete visibility. No matter how complex the integrations become, iPaaS platforms like Boomi empower us to achieve our goals without compromise. In other words, we can leverage the power of... - Source: dev.to / 2 months ago
  • Password Synchronization Between Keeper Password Manager and Hudu
    I am blessed in the case that we have in house developers I can work with. In our case we use Boomi to handle API integrations. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Boomi and HelpScout, you can also consider the following products

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Postman - The Collaboration Platform for API Development

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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