Software Alternatives & Reviews
Register | Login

BookSteam VS SympoQ

Compare BookSteam VS SympoQ and see what are their differences

Logseq
Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BookSteam logo BookSteam

BookSteam Online booking and appointment scheduling software for businesses worldwide. Easy to use, cloud based web scheduler that includes class and group bookings. Calendar management and schedule organization, trusted by thousands.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • BookSteam Landing page
    Landing page //
    2023-10-05
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

BookSteam

Website
booksteam.com
Pricing URL
Official BookSteam Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

BookSteam features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

BookSteam videos

+ Add

BookSteam Review

More videos:

  • Review - Booksteam and Bullion Special with maneco64

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BookSteam and SympoQ)

BookSteam

SympoQ

Appointments and Scheduling
100 100%
Appointments and Scheduling
0% 0
Customer Support
0 0%
Customer Support
100% 100
Appointment Scheduling
100 100%
Appointment Scheduling
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing BookSteam and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using BookSteam and SympoQ. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BookSteam and SympoQ

BookSteam Reviews

10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
BookSteam also accumulates the online credit card payment feature. Particularly, BookSteam’s features need either a deposit or full payment; it also saves card info to make future payments easy. So, if you need a reputed Zenoti alternative, give BookSteam a try.
Source: solutionsuggest.com
20 Online Appointment Scheduling Apps
BookSteam is a smart online appointment scheduler that provides freelancers, entrepreneurs and business owners with a simple way for clients to schedule appointments online in real time. With a customizable platform BookSteam allows users to create a bespoke calendar designed to book and attract new customers online. BookSteam’s pricing starts from $19.95 a month for the...
Source: smallbiztrends.com

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

What are some alternatives?

When comparing BookSteam and SympoQ, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Reservio - Reservio is a simple online booking and appointment scheduling application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Loading...