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BookStack VS BoldDesk

Compare BookStack VS BoldDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BookStack logo BookStack

An open source knowledge management application that's focused on ease of use.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • BookStack Landing page
    Landing page //
    2023-01-31
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BookStack

Website
bookstackapp.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

BookStack features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

BookStack videos

+ Add

BookStack Review- 7 Brief Lessons in Physics

More videos:

  • Review - Bookstack, a free, open source, self hosted documentation wiki with style.
  • Review - Bookstack - Meine favorisierte Wiki Software

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to BookStack and BoldDesk)

BookStack

BoldDesk

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Base
100 100%
Knowledge Base
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using BookStack and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BookStack and BoldDesk

BookStack Reviews

Best Gitbook Alternatives You Need to Try in 2023
Bookstack is a simple, self-hosted platform for organizing and storing information, focusing on creating a knowledge base. It is similar to Gitbook in its functionality but differs in how it is organized and presented. It allows you to collect information in a hierarchical structure, similar to a book, with chapters and sections. This can make it easier to navigate large...
Source: www.archbee.com
The 10 Best Self-hosted Wiki Software for Linux System
Another powerful self-hosted Wiki software for Linux is BookStack. One of the most attractive features of BookStack is its cross-book sorting capability. It can sort all books based on tags such as title, author name, publisher, and genre. Users can even use it to search for particular titles based on a keyword. Other features of this open-source software include image...
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
The BookStack App is not just a Wiki Engine, but it works the same. It aims for creating books by easing collaboration among writers and editors, we run it for us and some clients as a Wiki Engine, where they use books as projects.
Source: medevel.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BookStack should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BookStack mentions (3)

  • Customize the theme a bit?
    That said, is it possible to customize the theme a bit? Specifically, how can I set the code-block background to dark-grey? Also, how can I make the horizontal line a bit taller than 1px? I saw the Customizing Visuals page on bookstackapp.com (specifically the "Changing Code Block Themes" topic) but was a little lost on exactly how to make the changes. Source: 8 months ago
  • Looking to move internal docs from share Onenote to.. ?
    Maybe look at BookStack to see if it fits your needs. Source: about 1 year ago
  • Self hosting WordPress website
    If you’re looking for a books-styled documentation platform, look into https://bookstackapp.com. Source: over 1 year ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing BookStack and BoldDesk, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TiddlyWiki - a non-linear personal web notebook

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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