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BoldDesk VS StatusCake

Compare BoldDesk VS StatusCake and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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StatusCake logo StatusCake

Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • StatusCake Landing page
    Landing page //
    2022-11-25

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

StatusCake

Website
statuscake.com
Pricing URL
Official StatusCake Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

StatusCake features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

StatusCake videos

+ Add

Statuscake - External Website Monitor and Slack Integration

More videos:

  • Review - StatusCake Video Guide #1 - Dashboard

Category Popularity

0-100% (relative to BoldDesk and StatusCake)

BoldDesk

StatusCake

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using BoldDesk and StatusCake. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and StatusCake

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

StatusCake Reviews

#10 Best Website Monitoring Tools [2022]
The next website monitoring tool on our list is Statuscake. As the name suggests, Statuscake makes it a piece of cake to monitor the website for its optimum uptime. It offers various services like real-time monitoring and alert system, loading speed tests, logging, etc. Let’s dive deep into the features of Statuscake, a website monitoring software.
Source: todaystechworld.com
10 Best Services to Monitor Website Uptime
If you do not need all those fancy features that previous platforms offer, then you should certainly give a try to Statuscake. The platform focuses on monitoring, thereby providing only integral functionality for tracking errors on the website and downtime on the server.
Source: designmodo.com
10 Best Website Monitoring Services and Tools of 2022
If you are looking for a cost-efficient and easy-to-use website uptime monitoring tool then, StatusCake is the best solution for you. The tool comprises various website monitoring capabilities including uptime check, availability monitoring, SSL monitoring, server monitoring, page speed monitoring, complete website scan for viruses, and so much more.
Source: www.hostingseekers.com
Top 13 Best Pingdom Alternatives 2019 to Monitor Websites
The company does not offer any refund policy, but you can give a try to StatusCake as they also offer a free plan so that you can check the services quality before making a purchase. But this includes various limitations such as test perform after 5 minutes and check the site from the random locations. Overall, this tool is fine. The price may look high at first but the...
Source: www.hostingsprout.com
Top Site 24X7 Alternatives
Status Cake is a website monitor that includes SSL certificate monitoring, domain monitoring, malware and virus scanning, public reporting, full feature API, Multiple User Accounts, Maintenance Windows, Live Updating Dashboard, Performance data, etc.
Source: www.pfind.com

Social recommendations and mentions

Based on our record, StatusCake should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

StatusCake mentions (6)

  • Monitor Connectivity Software ???
    Statuscake.com if you just need a simple up/down monitor. Source: about 2 years ago
  • basic external monitoring system
    I've had a great time with statuscake.com for my personal and friends sites. They've even improved custom status pages to include an automatically signed certificate too, so you can make a site like status.yourdomain.com... Test TCP connection, specific HTTP/HTTPS query etc. 5 minute intervals for free, more with paid plans. Source: about 2 years ago
  • Expired Certificate
    I use statuscake.com for external stuff and nagios for internal. PRTG is good too. Source: over 2 years ago
  • Website uptime reporting
    I use statuscake.com for all my personal / friend sites. There seems to be no limit to number of sites to monitor for basic 5 minute intervals in the free account. Source: over 2 years ago
  • How to get notified when home loses power?
    I use noip.com for a free domain name and a free plan on statuscake.com for this setup. Source: almost 3 years ago
View more

What are some alternatives?

When comparing BoldDesk and StatusCake, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UptimeRobot - Free Website Uptime Monitoring

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Better Uptime - We call you when your website goes down

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