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BoldDesk VS Pingdom

Compare BoldDesk VS Pingdom and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Pingdom logo Pingdom

With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Pingdom Landing page
    Landing page //
    2023-01-16

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Pingdom

Website
pingdom.com
Pricing URL
Official Pingdom Pricing
$ Details
paid Free Trial $164.45 / Annually (Starter)
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Pingdom features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Pingdom videos

+ Add

Pingdom Review (How To Monitor Your Website Uptime)

More videos:

  • Review - Web Page Speed Test Using Pingdom Tools | WP Learning Lab
  • Review - SolarWinds Pingdom Guided Tour

Category Popularity

0-100% (relative to BoldDesk and Pingdom)

BoldDesk

Pingdom

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using BoldDesk and Pingdom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Pingdom

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Pingdom Reviews

Top 48+ Best Website Monitoring Software
Pingdom – Website Monitoring Made Easy. With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 14-day free trial.
Source: cloudsmallbusinessservice.com
#10 Best Website Monitoring Tools [2022]
Pingdom is one of the best website uptime monitoring tools. Pingdom is a popular paid tool that offers transaction monitoring, uptime, page speed, and web layout change monitoring. It offers real-time alerts for any type of outage or change in the website using various alert mechanisms.
Source: todaystechworld.com
10 Best Services to Monitor Website Uptime
Much like Pingdom, it revolves in this niche for decades, providing users not only with tools to monitor website performance but also with a regularly updated knowledge base with great insights on server’s outages and performance and a range of helpful free tools like Website Ping Machine, Realtime Blacklist Check, DMARC Analyzer, etc.
Source: designmodo.com
10 Best Website Monitoring Services and Tools of 2022
Pingdom is one of the most popular website uptime monitoring tools specially designed to make the website super fast and credible to the end-users. With the help of this website uptime monitoring tool, you will get alerts before any website performance-related issue occurs. Besides, it tests and examines all the parts of a web page efficiently to examine the internal issues.
Source: www.hostingseekers.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com

Social recommendations and mentions

Based on our record, Pingdom should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Pingdom mentions (3)

  • Router vs. Modem - Random internet drops - how to determine culprit?
    So the way I troubleshoot which one is losing connection is by setting up 2 ping monitors with pingdom.com. Source: almost 3 years ago
  • Stumped by some odd results using Salesforce's /speedtest.jsp
    Basically, I'm getting results like these on average: https://imgur.com/X7RV1LH from running Salesforce's speedtest tool. It's a pretty new computer, brand new job for me (though I experienced this in an old job as well) so I don't have a great baseline. As you can see, everything is good except the download speeds. I've checked my speeds on fast.com and tested my google mesh wifi from directly within the Google... Source: almost 3 years ago
  • Sorrento Website has so much traffic its failing to load
    A lot of websites worldwide went down in the last hour. 30k websites according to pingdom.com the number has been slowly going back down. Source: almost 3 years ago

What are some alternatives?

When comparing BoldDesk and Pingdom, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UptimeRobot - Free Website Uptime Monitoring

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Site24x7 - Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.

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