Software Alternatives, Accelerators & Startups

BoldDesk VS Exodus.io

Compare BoldDesk VS Exodus.io and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Exodus.io logo Exodus.io

All-in-one app to secure, manage and exchange blockchain assets.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Exodus.io Landing page
    Landing page //
    2022-10-22

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Exodus.io

Website
exodus.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Exodus.io features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Exodus.io videos

Metro Exodus Review

More videos:

  • Review - Exodus: Gods and Kings - Movie Review
  • Review - Exodus: Gods and Kings movie review

Category Popularity

0-100% (relative to BoldDesk and Exodus.io)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
Help Desk
100 100%
0% 0
Cryptocurrency Wallets
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Exodus.io.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Exodus.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Exodus.io

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Exodus.io Reviews

Top 5 Best Ethereum Wallet [2021] With Highlights & Additional Features
Apart from ShapeShift, Exodus has multiple other exchange partners, so you get numerous assets to trade-in. Having multiple exchange partners allows Exodus to be more robust and fast in providing services to its customers. You can trade around 100 cryptocurrencies in its exchange, including Golem, Ethereum, FunFair, Bitcoin, Litecoin, and many others.
Source: www.upgrad.com
Top 10 Best Bitcoin Wallets of 2021
Exodus is an online platform that helps you to secure, manage, and exchange your cryptocurrency in a single application. It allows you to exchange various types of assets to diversify your portfolio. Website: www.exodus.io
Source: medium.com
20 BEST Bitcoin Wallets | Top Crypto Wallets in 2021
Exodus is an online platform that helps you to secure, manage, and exchange your cryptocurrency in a single application. It allows you to exchange various types of assets to diversify your portfolio.
Source: www.guru99.com
Best Bitcoin Wallets
There is no account setup, so your currency and wallet are just for you. Exodus gives you a private key to access your bitcoins, as well as other useful security tools to keep your assets as safe as possible. Remember, though, that your private key is stored on your computer. Make a backup of the key to ensure it’s safe, just in case your computer is stolen or dies.
The 7 Best Bitcoin Wallets That You Should Use For Storing BTC
Simply looking at Exodus.io, you can tell that the company is putting a lot of effort into creating a good user experience.
Source: coinsutra.com

Social recommendations and mentions

Based on our record, Exodus.io seems to be a lot more popular than BoldDesk. While we know about 47 links to Exodus.io, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Exodus.io mentions (47)

  • Why did you remove the Rewards tab?
    Staking is no longer accessible to Exodus customers if you're in the UK due to our commitment to comply with relevant regulatory requirements. However, you can still unstake your assets whenever you choose. If you're located outside the UK and experiencing issues with staking, please write to our 24/7 support team at support[@]exodus.com and we'll get to the bottom of it promptly. Source: 6 months ago
  • BSC currently unavailable on exodus
    As you might know, our BSC infrastructure is temporarily out of sync. Due to this, recent BSC incoming transactions might not reflect immediately in your Wallet, and balances may also be incorrect. Your funds are completely safe, though. Please contact support[@]exodus.com if you're having issues with any other functionality, like withdrawing; we'll guide you through a resolution. Source: 6 months ago
  • Why are banks afraid of Crypto? Can someone explain it like talking to a 5 years old?
    Exodus wallet exodus.com does not require any ID and does not care what country you are from. If you do not have a hardware wallet you can stake your SOL on exodus wallet and earn 7 percent interest. Source: 7 months ago
  • Why can’t I convert all my currency
    Hello there 👋 Thank you for bringing this to our attention. We're here to help! Please write to our 24-hour support team at support[@]exodus.com; we'll swiftly work to identify what could be happening and offer a solution. Source: 7 months ago
  • Exodus backdoor?
    I hope this helps ease some of your concerns. You can also use a hardware wallet to beef up your security; we recommend using one when storing significant value. If you have any specific concerns or need assistance, our support team is always here to help at support[@]exodus.com. Source: 7 months ago
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What are some alternatives?

When comparing BoldDesk and Exodus.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Coinbase - Bitcoin, safe and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jaxx - Jaxx.io is a blockchain wallet available as desktop software, a mobile app, or as a Chrome extension

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Electrum - Electrum is an easy to use Bitcoin client.