Software Alternatives, Accelerators & Startups

BoldDesk VS ArangoDB

Compare BoldDesk VS ArangoDB and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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ArangoDB logo ArangoDB

A distributed open-source database with a flexible data model for documents, graphs, and key-values.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • ArangoDB Landing page
    Landing page //
    2023-01-20

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ArangoDB features and specs

  • Graph DB: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

ArangoDB videos

ArangoDB and Foxx Framework, deeper dive. WHILT#17

Category Popularity

0-100% (relative to BoldDesk and ArangoDB)
Customer Support
100 100%
0% 0
Databases
0 0%
100% 100
Help Desk
100 100%
0% 0
NoSQL Databases
0 0%
100% 100

User comments

Share your experience with using BoldDesk and ArangoDB. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and ArangoDB

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

ArangoDB Reviews

9 Best MongoDB alternatives in 2019
ArangoDB is a native multi-model DBMS system. It supports three data models with one database core and a unified query language AQL. Its query language is declarative which helps you to compare different data access patterns by using a single query.
Source: www.guru99.com
Top 15 Free Graph Databases
ArangoDB is a distributed free and open-source database with a flexible data model for documents, graphs, and key-values. Build high performance applications using a convenient SQL-like query language or JavaScript extensions. ArangoDB
ArangoDB vs Neo4j - What you can't do with Neo4j
Scalability needs and ArangoDB ArangoDB is cluster ready for graphs, documents and key/values. ArangoDB is suitable for e.g. recommendation engines, personalization, Knowledge Graphs or other graph-related use cases. ArangoDB provides special features for scale-up (Vertex-centric indices) and scale-out (SmartGraphs).

Social recommendations and mentions

Based on our record, ArangoDB should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

ArangoDB mentions (3)

What are some alternatives?

When comparing BoldDesk and ArangoDB, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Redis - Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

neo4j - Meet Neo4j: The graph database platform powering today's mission-critical enterprise applications, including artificial intelligence, fraud detection and recommendations.